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BF Mulholland Ltd Reviews

4.7 Rating 554 Reviews

91 %

of reviewers recommend BF Mulholland Ltd

Company Reviews

Product Reviews

4.7

Based on 554 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BF Mulholland Ltd:

BF Mulholland Ltd is a full service Dental Dealer supplying consumable, equipment and repairs worldwide.
We have recently branched out into the computer software business as well and offer bespoke back up software.

Visit Website

Phone:

02894452668

Email:

marketing@bfmulholland.com

Location:

58 Glenavy Road
Crumlin
BT29 4LA

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BF Mulholland Ltd 5 star review on 8th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad customer service . We bought an ear thermometer it wasn’t working I asked them for a refund or return their answer was no refund. Until they check everything by their seller and we gave to pay all the expense We only had the thermometer less than one day .,”

Posted 2 months ago

“I have never received the product nor any information about the delivery”

Posted 3 months ago

“Grainne and Anita are both excellent but I've been let down on a number of occasions with orders and have had to cancel clinics at short notice”

Posted 7 months ago

“I am still waiting for my products and it’s been nearly 2 weeks. I contacted the firm and they stated that DPD was returning my package because their was no house number, mobile number or email address. However, when setting up my account I had to provide all of these details. I am appalled that my address was not put on the package right. I have had to cancel clients resulting in me losing a considerable amount of money. No impressed at all.”

Posted 9 months ago

“Delivery delay, and the worst things is that no body respond my email.”

Posted 9 months ago

“An error was made on my account back 7 months ago. I have called and emailed about 20 times and it’s still unresolved.”

Posted 11 months ago

“Delivery took forever. I started asking for a refund before product arrived. Too bad”

Posted 2 years ago

“Ok I get it no response on previous review deleted 'only business is with proforma invoice' Not asking for much. Happy Christmas all.”

Posted 2 years ago

“I did not receive the order after it was shipped.”

Posted 2 years ago

“Hi where is my order please ordered over a month ago”

Posted 2 years ago

“Poor ordering Not enough stock Poor accounting Long delivery time”

Posted 3 years ago

“Complete joke. Ordered a machine for over £500 which arrived quickly but faulty. Tried to contact them to arrange a return and heard nothing for days. Threatening legal action kicked them into finally getting in touch (rather speedily too, surprise!) , a collection was set up and the goods were returned. This was almost 2 weeks ago and we're back to radio silence. I'm now having to open a charge back claim because this company is incompetent.”

Posted 3 years ago

Good afternoon, We apologise for the inconvenience caused. Unfortunately the faulty machine was delayed in transit and we have to wait on it returning to us to be refunded. I believe this delay is something being experienced with a lot of delivery and courier companies in the build up to Christmas but please be assured that you will receive a full refund once we receive the return.

Posted 3 years ago

“The face shield of 1st Visor received was badly marked and scratched. The replacement wasn’t any better. Poor fit; the band going around the head has no foam support, meaning that to sit down properly over the face, it ends up squashing your nose. I didn’t bother complaining about the replacement; I have now sourced a much superior Visor from a local manufacturer. Delivery was prompt both times and items were well packaged.”

Posted 3 years ago

“Your company has become the worst company to deal with and I will never again use you or recommend any of my collegue to use your company and will make sure my practice will change their monthly bulk order from your company. I placed the order on june 26 now its august 8th and still no order just because someone was too stupid or lazy to read tephe delivery address placed and instead delivered my order to a practice i left 6years ago and even after finding the mistake 2weeks ago still have not replaced or resend my order while am waiting for it to be delivered in order to use on my patients who i have to change apt now again because you haven’t sent it, utterly useless and unprofessional disgusting service. Never again”

Posted 3 years ago

“I ordered a product, gave my new address but they sent it to the old address with invoice bearing new address. The people at my old housethen went away on holiday so I still haven’t received it.... I did email but no reply. :(”

Posted 4 years ago

“Staff on phone lovely. Website needs total revamp. Very Poor”

Posted 4 years ago

“Very very disappointed with the service. I ordered some dental material and they informed me that I will get them in the next 24 hours. I booked the patient after 4 days just in case. I called the company 2 days before the appointment. They told me that I will get it the next day which was a day before the appointment. However, I received the material 7 days after ordering. I had to use a different material. Never use this company again as very unprofessional. they put me in a very stressful situation.”

Posted 5 years ago

Good afternoon and thank you for your feedback. First of all I would like to apologise for the delay and the inconvenience caused by this, this is not something that is normal from BF Mulholland. In this instance we were let down by our courier with a situation that was out of our control. We are currently assessing our options as we hope to eradicate all problems like this going forward.

Posted 5 years ago

“Hi there I would like to ask do you send free samples out as I have got my new teeth and tryed some adhesives but the are not holding my teeth secure thankyou”

Posted 7 years ago

“I have not received the goods and after three attempts to contact BF Mulholland Ltd have not answered me. Please, I request them to send me the product or refound my money back. Thanks Alfonso Llamazares.”

Posted 7 years ago

Good afternoon Alfonso, I am sorry to hear of your displeasure with the service. I believe my colleague was in touch to let you know that there was an issue with the delivery. We have now issued you a full refund on the order which should be with you this week. Sorry for any inconvenience.

Posted 7 years ago

“No reply and did not receive my order yet. No feedback and then the audacity to ask for rewiew . Are you joking.”

Posted 7 years ago

Good morning Roelof Grove, I am sorry to see that you feel this way. May I ask who you were in contact with at BF Mulholland Ltd? At the moment your products are on back order which is holding up the delivery. I have been in touch with the manufacturer and I can confirm that we will have these products to you at the start of next week. Sorry for any inconvenience caused.

Posted 7 years ago

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BF Mulholland Ltd is rated 4.7 based on 554 reviews