I have been a loyal customer of this company for at least the past 7 years. Their products have been excellent and I was drawn to them particularly due to their shipping policy for international clients. Unfortunately even though this shipping policy is unchanged on their website, I had a very rude shock this week when I placed an order and was informed that the policy had suddenly changed for international orders without any form of notice or warning. The policy still remains same on the website as at today and I was hoping that the managers can at least do the honorable thing so that future clients would be well aware of their options before making an order. It is worth noting that my last order placed prior to this week was in the first week of January and I had no hitches. At least a gradual phase out would have been fair.