BF Mulholland Ltd Reviews

4.67 Rating 393 Reviews
92 %
of reviewers recommend BF Mulholland Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Read BF Mulholland Ltd Reviews

About BF Mulholland Ltd:

BF Mulholland Ltd is a full service Dental Dealer supplying consumable, equipment and repairs worldwide.
We have recently branched out into the computer software business as well and offer bespoke back up software.

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58 Glenavy Road

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Anonymous  // 01/01/2019
Poor ordering Not enough stock Poor accounting Long delivery time
Posted 3 months ago
Complete joke. Ordered a machine for over £500 which arrived quickly but faulty. Tried to contact them to arrange a return and heard nothing for days. Threatening legal action kicked them into finally getting in touch (rather speedily too, surprise!) , a collection was set up and the goods were returned. This was almost 2 weeks ago and we're back to radio silence. I'm now having to open a charge back claim because this company is incompetent.
Posted 4 months ago
Good afternoon, We apologise for the inconvenience caused. Unfortunately the faulty machine was delayed in transit and we have to wait on it returning to us to be refunded. I believe this delay is something being experienced with a lot of delivery and courier companies in the build up to Christmas but please be assured that you will receive a full refund once we receive the return.
Posted 4 months ago
The face shield of 1st Visor received was badly marked and scratched. The replacement wasn’t any better. Poor fit; the band going around the head has no foam support, meaning that to sit down properly over the face, it ends up squashing your nose. I didn’t bother complaining about the replacement; I have now sourced a much superior Visor from a local manufacturer. Delivery was prompt both times and items were well packaged.
Posted 8 months ago
Your company has become the worst company to deal with and I will never again use you or recommend any of my collegue to use your company and will make sure my practice will change their monthly bulk order from your company. I placed the order on june 26 now its august 8th and still no order just because someone was too stupid or lazy to read tephe delivery address placed and instead delivered my order to a practice i left 6years ago and even after finding the mistake 2weeks ago still have not replaced or resend my order while am waiting for it to be delivered in order to use on my patients who i have to change apt now again because you haven’t sent it, utterly useless and unprofessional disgusting service. Never again
Posted 9 months ago
I ordered a product, gave my new address but they sent it to the old address with invoice bearing new address. The people at my old housethen went away on holiday so I still haven’t received it.... I did email but no reply. :(
Posted 1 year ago
Staff on phone lovely. Website needs total revamp. Very Poor
Posted 1 year ago
Very very disappointed with the service. I ordered some dental material and they informed me that I will get them in the next 24 hours. I booked the patient after 4 days just in case. I called the company 2 days before the appointment. They told me that I will get it the next day which was a day before the appointment. However, I received the material 7 days after ordering. I had to use a different material. Never use this company again as very unprofessional. they put me in a very stressful situation.
Posted 2 years ago
Good afternoon and thank you for your feedback. First of all I would like to apologise for the delay and the inconvenience caused by this, this is not something that is normal from BF Mulholland. In this instance we were let down by our courier with a situation that was out of our control. We are currently assessing our options as we hope to eradicate all problems like this going forward.
Posted 2 years ago
Hi there I would like to ask do you send free samples out as I have got my new teeth and tryed some adhesives but the are not holding my teeth secure thankyou
Posted 4 years ago
I have not received the goods and after three attempts to contact BF Mulholland Ltd have not answered me. Please, I request them to send me the product or refound my money back. Thanks Alfonso Llamazares.
Posted 4 years ago
Good afternoon Alfonso, I am sorry to hear of your displeasure with the service. I believe my colleague was in touch to let you know that there was an issue with the delivery. We have now issued you a full refund on the order which should be with you this week. Sorry for any inconvenience.
Posted 4 years ago
No reply and did not receive my order yet. No feedback and then the audacity to ask for rewiew . Are you joking.
Posted 4 years ago
Good morning Roelof Grove, I am sorry to see that you feel this way. May I ask who you were in contact with at BF Mulholland Ltd? At the moment your products are on back order which is holding up the delivery. I have been in touch with the manufacturer and I can confirm that we will have these products to you at the start of next week. Sorry for any inconvenience caused.
Posted 4 years ago
pls. send us tracking number as soon as possible as we already sent the amount since last week. I am very disappointed due to the delay of the order as i understood the order will not be sent completely and we have already have a dead line with ministry of Health to be delivered on end of May but now we will pay a penalty due to that delay.
Posted 4 years ago
Hello. I have been sent the wrong product. I will need to return this product and try to get the correct one sent out please contact me on 07903 768 872 or by emailing Order number 0000100392 Than k you
Posted 5 years ago
The item was out of stock and I haven't had my money back
Posted 5 years ago
Good afternoon Donna, I am sorry to hear about this. However this product is on back order and was made clear at the time of ordering. We have not had any request as of yet for a refund to be made but if you would like us to process one then that can be arranged. Please confirm whether you would like to wait for this product or would like to cancel the order and get a refund. Thanks.
Posted 5 years ago
BF Mulholland Ltd is rated 4.67 based on 393 reviews